Key Output • Manage and enrolment machine connectivity and subscriptions. • Liaise with product support, sales, service to drive digital excellence targets. • Implement, deploy Day 1 Metrics across the Isando region. • Maintain Subscription level
Key Outputs • A Technical Expert evaluating and processing all types of warranty claims against supplier warranty policies and guidelines to deliver end user and dealer acceptance. • Control cost effectively on all types of warranty
Key Output • Provide administrative support to service operations • Achieve cost centre financial targets and key performance indicators (KPIs) • Effectively control cost centre expenses and work in progress (WIP) • Effective communication • Resolve
Key Outputs • Leading a Team of Service Assurance technicians to enforce quality controls , in line caterpillar repair standards • Achievement quality turnaround targets. • Resolve internal customer queries. • Effective control of cost centre
Key Outputs • Component Rebuild Analyst responsible for developing and executing repair options program which will create an important and competitive service differentiation. In addition, to support component repair operations through standard work to comply with
Core purpose of the role The IT Project Manager is responsible for leading, overseeing and ensuring the successful delivery and management of single or multiple projects within scope, quality, time and cost constraints that may be
Key Outputs • Ability to perform planned and breakdown repairs (Disassemble, inspect and assemble) Caterpillar Earthmoving components to supplier standards and customer requirements. • Ability to ensure reusability of parts during inspection • Quickly and efficiently
Key Output • Achievement of cost centre financial targets and Key Performance Indicators • Resolve internal customer queries • Effective control of cost centre expenses and WIP • Ensure effective communication between team and management •
Key Outputs • Support the Operational Excellence team to achieve the Business Units BBS commitments • Analyse Data to unlock cost saving opportunities • Help develop the relevant metrics, financial justification and valuation for BBS initiatives
Key Output • To optimise the financial and operational performance of the CVA site through effective management of people, customers, requirements and resources. • Implementation and maintenance of equipment management processes and associated risk of Barloworld Equipment and our
Key Output • Maintain order creation requirements • Maintain completed jobs paperwork via job costing and invoice collection • Provide administrative support to Rental service operations • Achieve cost centre financial targets and key performance indicators
Key Output • Installations, Maintenance and provide support to technology products for both internal and external customers. • Install and commission Minestar Suite of solutions (Fleet, Terrain, DSS, PA, Command and health solutions) • Maintain on
Core purpose of the role The Senior Manager: Business Analysis is responsible for identifying and developing new and alternative approaches to performing business activities that are made possible by advances in information and communications technology. This
Core purpose of the role The Business Analyst acts as the intermediary between the business and IT, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes. The overall
Key outputs • Assembly of hydraulic hoses as per customer requirements and to CATERPILLAR hose information system specifications • Adherence to contamination control requirements • Ensure a safe and healthy work environment • Ensure machinery is
Key outputs • Comply to specifications of order type by customer within time and quality standards. • Ensure warehouse procedures are carried out safely within the framework of compliance to SOPs • Ensure duties are carried
Key Output • Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. • Compile accurate customer machine analysis and reports including Machine Inspection
Key outputs • Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components • Know which tools are used for which jobs and ensure the mechanic / technician
Position Outputs • Analyse, troubleshoot and solve technology issues (both remotely and on-site) received via email, phone, and in-person; • Maintain, support and optimise the enterprise server infrastructure. • Maintain server security and integrity, and develop
Key outputs • Achieve parts sales key performance indicators: • OTIF (on time in full) orders • Ensure customer details are captured accurately when opening a new account • Grow and promote over the counter sales
