Job Title:Operational Director Job DescriptionThe Operational Director is responsible for providing strategic leadership across a portfolio of client accounts within the contact centre operation, ensuring the delivery of exceptional customer experiences, achievement of contractual commitments, and
Job Title:Quality Manager Job DescriptionConcentrix is looking for an individual to join our Cape Town team as a Quality Manager where you’ll lead, develop and manage the quality process and framework alongside operations to deliver a
Job Title:Training and Quality Manager Job Description Training and Quality Manager – Financial Services At Concentrix, we’re looking for an experienced and driven Training and Quality Manager to support a financial services client in delivering exceptional customer
Job Description We are seeking a highly skilled, Senior Quality and Training Manager! Job Title Senior Training and Quality Manager Are you a visionary leader with a passion for driving training excellence and ensuring quality standards?
Concentrix in Cape Town seeks a Senior Training and Quality Manager to lead a team delivering cutting-edge training solutions and upholding strict quality standards for clients and customers. Based in Claremont, you will steer training design, quality
Job Title Customer Service Advisor Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as
A global customer service company in Cape Town is seeking a German Customer Support Advisor. This role involves managing escalated customer cases, ensuring first-contact resolution, and providing excellent customer experiences. Candidates should possess at least 6
A leading customer service provider in Johannesburg is seeking a Customer Service Representative to join their dynamic team. This role focuses on supporting a US campaign, requiring night shifts between 2 pm and 4 am. Candidates must have
Customer Service Advisor – Concentrix Location: Cape Town, Western Cape, South Africa Employment type: Full-time (Entry level) Qualifications Minimum of Grade 12 / Matric 12 Months international Call Centre OR 6 Months Financial/Banking OR 24 Months Local
Concentrix is hiring a USA Retention Advisor in Cape Town. This role offers a monthly salary of R8500, plus a guaranteed campaign allowance of R1000. Youll work in an engaging environment focused on customer retention. The ideal
A global customer-centric company in Durban is seeking a Customer Service Advisor fluent in German to deliver exceptional customer experiences through inbound calls. Responsibilities include handling orders, managing payments, and ensuring high-quality service. The ideal candidate
Concentrix in Cape Town is seeking a Customer Support Advisor to join our dynamic team on-site. You will tailor packages to customers’ needs, promote products, and maintain strong customer relationships across an international campaign. The role emphasizes
German Customer Service Associate Are you looking for an opportunity to jumpstart your career in the travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a
Customer Service Advisor Join to apply for the Customer Service Advisor role at Concentrix. Are you looking for an opportunity to jumpstart your career in the service industry? Concentrix invites you to join our dynamic team as a
Job Title Compliance & Engagement Lead Job Description We are looking for a Compliance & Engagement Lead to support our account by driving adherence to client regulatory requirements, including annual compliance training, access controls, audit readiness,
Job Title UK German-Speaking Customer Service Advisor Job Description We are looking for a German‑speaking Customer Service Advisor to work on‑site from our Cape Town office. The role will be part of an international innovative campaign,
A leading customer service provider in Cape Town seeks a Customer Service Advisor to join their dynamic team. This role offers a base salary of R plus incentives, along with benefits like medical aid, pension fund,
Concentrix in Cape Town is seeking a Dutch-speaking Customer Service Advisor to join an international campaign on-site at our vibrant Cape Town office. You’ll deliver excellent service, verify customer details, and pro-actively resolve issues while handling administrative
Concentrix is seeking a German-speaking Customer Service Advisor for their Cape Town office. This role involves providing top-notch customer service on an international scale while supporting various client needs. Ideal candidates should have experience in international call
Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Job Title Operations