Job Title:Operational Director Job DescriptionThe Operational Director is responsible for providing strategic leadership across a portfolio of client accounts within the contact centre operation, ensuring the delivery of exceptional customer experiences, achievement of contractual commitments, and
Job Title:Training and Quality Manager Job Description Training and Quality Manager – Financial Services At Concentrix, we’re looking for an experienced and driven Training and Quality Manager to support a financial services client in delivering exceptional customer
Job Title:Quality Manager Job DescriptionConcentrix is looking for an individual to join our Cape Town team as a Quality Manager where you’ll lead, develop and manage the quality process and framework alongside operations to deliver a
Job Description We are seeking a highly skilled, Senior Quality and Training Manager! Job Title Senior Training and Quality Manager Are you a visionary leader with a passion for driving training excellence and ensuring quality standards?
Concentrix in Cape Town seeks a Senior Training and Quality Manager to lead a team delivering cutting-edge training solutions and upholding strict quality standards for clients and customers. Based in Claremont, you will steer training design, quality
Job Title Customer Service Advisor Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as
A global customer service company in Cape Town is seeking a German Customer Support Advisor. This role involves managing escalated customer cases, ensuring first-contact resolution, and providing excellent customer experiences. Candidates should possess at least 6
A leading customer service provider in Johannesburg is seeking a Customer Service Representative to join their dynamic team. This role focuses on supporting a US campaign, requiring night shifts between 2 pm and 4 am. Candidates must have
Customer Service Advisor – Concentrix Location: Cape Town, Western Cape, South Africa Employment type: Full-time (Entry level) Qualifications Minimum of Grade 12 / Matric 12 Months international Call Centre OR 6 Months Financial/Banking OR 24 Months Local
Concentrix is hiring a USA Retention Advisor in Cape Town. This role offers a monthly salary of R8500, plus a guaranteed campaign allowance of R1000. Youll work in an engaging environment focused on customer retention. The ideal