Duties Guests feel seen, anticipated, and cared for; that the guest journey is intentional, consistent, and memorable Guest-facing teams are confident, present, and aligned Guest feedback reflects emotional connection, not only satisfaction Guest Journey Ownership Accountable
Wild Dreams Hospitality seeks an hands-on, high-calibre lodge guide leader with exceptional field knowledge and mentorship ability. The role prioritises character, attitude and long-term commitment alongside technical expertise. Responsibilities include leading the guiding/tracking team, conducting game drives,
This is a hands-on leadership role for a guide who combines exceptional field knowledge with genuine mentorship ability; the lodge places equal weight on character, attitude and long-term commitment as it does on technical experience. Core Criteria