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Responsibilities: ITSM implementation and configuration: Implement, configure, and maintain ServiceNow ITSM modules including Incident Management, Problem Management, Change Management, and Request Fulfilment. Configure and maintain the CMDB, ensuring accurate representation of infrastructure assets, services, and their relations.
About the role: The ServiceNow ITSM Practitioner Implementer will play a critical role in configuring, customising, and implementing ServiceNow ITSM and CMDB solutions to support to the companys internal IT service management processes and operational workflows. This
