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In this role, youll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage.
Position: E-commerce UX Researcher Company: Takealot Group Location: George, South Africa Experience: 3-5 years Education: Bachelor’s Degree in Psychology, Human-Computer Interaction, or Cognitive Science Employment Type: Full-time Industry: Retail and Digital Commerce Department: Product Design and User
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