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Helpdesk administrator – property management division

The Focus Group ( Johannesburg GT )

Overview To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs) Helpdesk Processing Receive, log, and track all facilities-related

Contract Service Levels Facility Management Continuous Improvement Internal Audit Quality Assurance

The Focus Group 28 days ago

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