JOB DESCRIPTION: SENIOR TECHNICAL ARCHITECT Job Details Item Detail Position Title Senior Technical Architect (Services & Pre-Sales) Department Services Primary Location Johannesburg, South Africa Employment Type Permanent Reporting Line Services & Delivery, with dual alignment to
Responsibilities: ITSM implementation and configuration: Implement, configure, and maintain ServiceNow ITSM modules including Incident Management, Problem Management, Change Management, and Request Fulfilment. Configure and maintain the CMDB, ensuring accurate representation of infrastructure assets, services, and their
Responsibilities: ITSM implementation and configuration: Implement, configure, and maintain ServiceNow ITSM modules including Incident Management, Problem Management, Change Management, and Request Fulfilment. Configure and maintain the CMDB, ensuring accurate representation of infrastructure assets, services, and their
About the role: The ServiceNow ITSM Practitioner Implementer will play a critical role in configuring, customising, and implementing ServiceNow ITSM and CMDB solutions to support to the companys internal IT service management processes and operational workflows.
Senior Technical Architect (Services & Pre‑Sales) Location: Johannesburg, South Africa Employment Type: Permanent Reporting Line: Services & Delivery, with dual alignment to Go‑To‑Market / Pre‑Sales Role Purpose The Senior Technical Architect is a hybrid, client‑facing and
About the role: The ServiceNow ITSM Practitioner Implementer will play a critical role in configuring, customising, and implementing ServiceNow ITSM and CMDB solutions to support to the companys internal IT service management processes and operational workflows.
