A leading recruitment agency seeks a CX Analyst to improve customer experiences by defining product purpose and market position. You will research customer needs, collaborate with design teams, and support development processes. The ideal candidate has 5–8 years
As a CX Analyst, youll be responsible for researching customer needs and understanding the product landscape. You will then create a road map to define your products purpose, market position and key features/benefits. You will also work with
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Customer Experience (CX) Analyst plays a key role in enhancing and optimising the customer
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Customer Experience (CX) Analyst plays a key role in enhancing and optimising the customer
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Customer Experience (CX) Analyst plays a key role in enhancing and optimising the customer
Senior AWS Engineer Department: Operations Employment Type: Permanent - Full Time Location: Cape Town Reporting To: Michael Sherlock Description At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built a
Overview To support the planned pre-grooming analysis efforts for Tech Mod from a CX Design perspective, ensuring that process definitions, business rules and requirements take into account the required successful customer outcomes and best state customer journeys
A next-generation Saa S Technology Business in Cape Town is seeking a Data Analyst to analyze data, identify trends, and provide insights that enhance customer experience. You will collaborate with various teams and streamline workflows, along with
A leading recruitment agency based in Randburg seeks an experienced professional in Customer Experience Design. The ideal candidate will have 5-8 years of experience, expertise in process modelling, and a strong grasp of UX/UI principles. This
Old Mutual Limited is seeking a Customer Experience (CX) Analyst to enhance the end-to-end customer journey across Corporate services. You will analyse customer needs, feedback and behaviours, identify pain points and support design and implementation of improvements that
MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service
MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service
Senior Network Analyst The Senior Network Analyst will be responsible for the management and maintenance of the IT network. S/he will work in conjunction with other system administrators, database administrators, and support technicians at the Client site. Duties
About the job Workforce Planning Analyst A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve
Role: To enable change by defining the needs and rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future
Possible Tasks within this Role Coordinating and leading a cross divisional commodity meeting to action risks/problems. Managing special component orders to secure the optimal introduction of changes into production to prevent volume loss, quality issues, or
To support the planned pre-grooming analysis efforts for Tech Mod from a Business Analyst perspective, ensuring that process definitions, business rules and requirements consider the required successful customer outcomes and best state customer journeys. Duties and responsibilities:
A recruitment firm in South Africa is looking for an experienced Business Analyst to support pre-grooming analysis efforts. The successful candidate will facilitate project planning, document business processes, and model requirements. The role demands a Bachelors degree
, South Africa’s leading online retailer, is seeking a highly talented Quality Assurance Manager to join our team. You will lead the design, governance, and ongoing improvement of a unified Quality Management System and Customer Experience
Data Analyst - Operations fibertime is South Africa’s fastest-growing telco, building affordable, pay-as-you-go internet access for township communities across the country. Our mission is simple: connect everyone to great, affordable internet — for R5 a day, no