Travel Lab Africa Group is seeking an Operations Manager for the Customer Support Team (One Team) based in Gardens, Cape Town. You will drive operational excellence, lead Team Leaders and Agents, and ensure SLA/KPI achievement while maintaining
ATS Client in Cape Town is seeking an experienced AI Engineer to design, build, and optimise intelligent voice and chatbot solutions. You will integrate large language models with enterprise systems and drive innovation across customer engagement
Job Description Were looking for an experienced AI Engineer with a strong background in conversational AI, voice technologies, and contact centre platforms. This role focuses on designing, building, and optimising intelligent voice and chatbot solutions, integrating