A dynamic contact center is seeking a Dialer Administrator in Johannesburg, Gauteng, to enhance outbound calling strategies. In this role, you will manage dialer operations, ensure compliance with KPI standards, and perform real-time data analysis to optimize performance. Ideal
PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules. Produce real-time performance and productivity data to support the operational management team, focusing on strong
About the Company Our client is one of the most prominent household names in banking. They are digitally advanced and continue to innovate and pioneer mobile-first and customer-centric solutions for Africa. About Deka Minas: Deka Minas
Job Purpose The Telesales Agent is responsible for reaching out to potential and existing customers via phone and digital communication channels to promote products/services, qualify prospective leads, and generate sales conversions. The primary objective is to
Experience & Qualifications Matric or NQF Level 4 Equivalent required. National Diploma or Bachelor’s degree in Information Technology, Business Management, Project Management, or related field (NQF Level 6–7) - preferred. 3–5 years of experience in dialler
Join a role where customer service and wellness meet to create an exceptional experience for every patient. As a Wellness Engagement Specialist at NIVA Health, you wont just be answering calls - youll be engaging with
Company Description Intelli BPO is a relationship-focused outsourcing provider that prioritizes understanding and supporting each client’s unique business needs. The company designs tailored solutions rather than using a one‑size‑fits‑all model, working closely with clients to identify
ENVIRONMENT: A leading Cloud Solutions company is seeking a Sales Specialist with deep expertise in CCaaS (Contact Center as a Service) sales. The ideal candidate must have a solid understanding of omni-channel solutions and experience working
ENVIRONMENT: A leading Cloud Solutions company is seeking a Sales Specialist with deep expertise in CCaaS (Contact Center as a Service) sales. The ideal candidate must have a solid understanding of omni-channel solutions and experience working