POSITION STATEMENT Responsible for receiving, dispatching of link builds and installations tickets. Provide technical and administrative support pertaining to certain processes, for example regarding diagnosing of failures of repair work but also provide support to field
Britelink MCT in Durban is seeking a proactive Incident/Support Coordinator to receive, dispatch, and assist with fibre installations and repairs. You will liaise with field technicians and internal teams, track incidents, and ensure adherence to SLAs