PURPOSE OF THE ROLE Build, monitor and maintain all outbound activity call sloping strategies. Design, monitor and manage weekly activity campaign schedules. Produce real-time performance and productivity data to support the operational management team, focusing on
Call Force in Cape Town seeks a highly analytical BPO Data Analyst to lead MI/BI/BA data strategy with a focus on dialler data management and segmentation. You will drive digital transformation, optimise data for campaigns, and work