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Duties: Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake-up calls, dining reservations, local
Award-winning Boutique Hotel in Franschhoek is looking for an experienced Guest Assistant. The successful candidate will provide exceptional service to guests by ensuring smooth check‑in and check‑out processes; addressing guest feedback; itinerary planning and making the necessary
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