Duties Facilitate a seamless stay for guests through planning of the guest journey and making contact with guests during their stay for updates/feedback Deal with and or elevate guest challenges/complaints Monitor guest feedback received at check-out
Duties & Responsibilities Operations Be able to start up boiler fire properly. Monitor water holding JoJo tanks hourly and keep them full of water at all times. Monitor low level water alarm on your hotwell tank. Complete
Responsibilities Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. Handle requests such as wake-up calls, dining reservations,
Location: Stellenbosch Role Overview A luxury hospitality group known for sophisticated escapes and unique guest experiences offers dynamic career opportunities to positive, vibrant, and energetic individuals. The Hotel Duty Manager is responsible for ensuring the smooth