Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Description The Passenger Handling Agent is responsible for ensuring the professional handling of passengers and their baggage on and off flights, as well as assisting with passenger inquiries, ticket sales, and reservations. Requirements The minimum education requirement is
Overview As a Contact Centre Agent for an airline, you will serve as the primary point of contact for passengers via phone. You will be responsible for providing excellent customer service, assisting with flight reservations, inquiries, and