About Us Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our
Role Mandate The Senior Director, Operations is the enterprise operating owner for a diversified UK and US client portfolio delivered from South Africa. The role carries end-to-end accountability for service delivery, client confidence, financial performance, growth,
Foundever is seeking a Customer Service Advisor in Cape Town to deliver exceptional customer service in a bustling contact center. You will engage with customers and help find solutions to their inquiries, ensuring satisfaction throughout. The role
Foundever in Cape Town is looking for a Customer Service Advisor who will listen to customer concerns and provide necessary information. Applicants should have a minimum of 6 months experience in the hospitality field and hold a
Cape Town, South Africa, ZA JOB PURPOSE To handle all back office customer related queries in a professional and efficient manner. The role focuses on delivering excellent customer service, resolving queries relating to gas and utilities,
Customer Service Advisor Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible
Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days)
Salary – Minimum 7500 per Month Plus Medical & Pension. Location – Waterfront Cape Town. Working Pattern – 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days)
Customer Service Advisor Salary Minimum 7500 per Month Plus Medical & Pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days).
Foundever, a global CX leader, seeks an AI Product Manager for its Gen AI-powered product in the EMEA region. You will own the backlog, drive sprint planning, and partner with engineering, data science, and UX teams to
Foundever is seeking a Director for GBS Incentive & Funding Programs in Cape Town, South Africa. This leadership role involves overseeing funding programs, ensuring compliance, and facilitating relationships with government and industry stakeholders. The ideal candidate will
Foundever is seeking an AI Product Manager in the EMEA region to own and drive a Gen AI-powered product from ideation through deployment. You will manage the product backlog, coordinate sprint planning, and work with engineering, data
Foundever is seeking an AI Product Manager to own a Gen AI-powered product, guiding backlogs, sprint planning, and stakeholder updates while aligning with business goals. You’ll work with AI/Design teams and cross-functional partners to deliver impactful CX
Foundever invites applications for a Team Manager - FP&A (IC) in Cape Town. This role delivers financial planning, forecasting, reporting and analytical support within a fast-paced BPO environment supporting UK and US time zones. Although at Team
Foundever is a global leader in the customer experience (CX) industry. With more than 170,000 associates worldwide, we partner with over 750 leading and digital-first brands to deliver exceptional customer experiences. Through a combination of human expertise,