AI Compliance and Governance Specialist Department: IT Employment Type: Permanent - Full Time Location: Cape Town Reporting To: Stephen Smith Description At Sabio Group, were building the next generation of AI-powered customer experience for some of
DRIVING CONNECTIVITY Chart your Course with PIL PIL Logistics South Africa delivers reliable end-to-end supply chain solutions across sea, road, and cross-border operations with a focus on efficiency, integrity, and customer satisfaction. The Operations Executive is
Job Title Marketing & Communication Manager, South Africa Designation Manager Reporting To Sub-Regional Marketing and Business development Head – Southern Africa Function Marketing GJL 4 Location UPL Office in La Lucia (Kwazulu-Natal) or UPL Clayville offices
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that
WELCOME TO OLX Were building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. Its commerce that matters: safe, smart,
We are seeking a Senior Enterprise Architect (AI-Focused) to lead our enterprise AI strategy and drive the design of scalable, cloud-native AI solutions. This role will focus on agentic AI, multi-agent systems, RAG architectures, and enterprise AI integration
Are you passionate about using workforce planning and analytics to improve customer operations at scale? Do you enjoy partnering across teams to shape service delivery and operational strategy? About our Team LexisNexis Legal & Professional, which
About Us ClearRoute is an engineering consultancy bridging Quality Engineering, Cloud Platforms and Developer Experience. We help enterprises reliably bring high-impact digital products to market faster, cheaper, and safer, working with technology leaders facing complex business
Job Title:WFM Planning & Scheduling Manager Job DescriptionThe WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment of
We Are Setting The Pace Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things.
Red Ember Recruitment (PTY) Ltd | Permanent Network Monitoring Agent Cape Town, South Africa | Posted on 13/03/2026 Red Ember Recruitment is seeking to hire a Network Monitoring Agent based in Plattekloof. Real-Time Network Monitoring and Alert Response:
The Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls (retains) — to ensure adherence to compliance standards, internal policies, and customer experience benchmarks. The role ensures that all
A dynamic BPO firm in South Africa is seeking a Team Leader to manage multiple client accounts and oversee a team of remote agents. The ideal candidate has 2-4 years of experience in a similar role, strong
Permanent Nelspruit Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. We are people serving people. While we boast the
About Us We have been established in this arena now for over twenty years. Working as a lead generator in the financial services sector dedicated to making essential cover accessible to everyday South Africans. Provide competitive,