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Customer Success Partner Senior Advisor-Customer Experience (CX) Introduction Summary As a Customer Experience (CX) Customer Success Manager, you will play a critical role in guiding customers through their transformation journeys and helping them realize measurable value
Key Duties and Responsibilities: Capture and verify as-built data daily using tools like OSP Insight and NMT Identify discrepancies in layouts, labelling, and locations before updating systems Create splice diagrams and route plans to support field teams