A project dedicated to assessing and benchmarking advanced agentic audio models against leading systems. The program’s mission is to evaluate and optimize model performance for real-world customer support use cases. Responsibilities Create and execute role-play-based evaluation
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
MCI is seeking confident and professional Hindi Call Center Representatives to join our growing team. This role involves engaging with customers across multiple campaigns and delivering high‑quality service in a fast‑paced environment. To be considered, applicants must
Position Overview MCI is a tech‑enabled business services company offering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (Xaa S) solutions across healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. MCI operates call
Mass Markets is hiring Hindi Call Center Representatives in Cape Town, South Africa. This role involves engaging with customers through multiple communication channels, delivering high-quality service, and supporting business operations. Successful candidates need to have a Grade
Company Description Here is a maximum-scale, stress-test job description designed to evaluate your systems edge cases. This template tests multiple corner cases simultaneously: extreme length/word count, deeply nested hierarchical formatting, intensive use of special characters, multi-lingual
A leading HVAC solutions provider is seeking an experienced AC Technician in Johannesburg, South Africa. The role involves installing, maintaining, and repairing HVAC systems, including split, package, VRF/VRV, and ducted systems. Candidates should have 3–5 years
Hello Group is seeking to appoint a dedicated, foreign language-specific Customer Service Consultant to join our Call Centre Department . The ideal candidate must be able to communicate fluently in at least one foreign language (e.g.,