Senior Genesys Consultant Department: Operations Employment Type: Permanent - Full Time Location: Cape Town Reporting To: Innocentia Myataza Description At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built a
Job Description Were looking for an experienced AI Engineer with a strong background in conversational AI, voice technologies, and contact centre platforms. This role focuses on designing, building, and optimising intelligent voice and chatbot solutions, integrating
Overview A dynamic opportunity exists for a Senior Call Centre AI Engineer to join a fast‑growing technology environment focused on building intelligent, scalable customer engagement solutions. The role is hands‑on and centred around conversational AI, voice
ATS Client in Cape Town is seeking an experienced AI Engineer to design, build, and optimise intelligent voice and chatbot solutions. You will integrate large language models with enterprise systems and drive innovation across customer engagement
A leading recruitment agency in South Africa seeks an experienced Senior Project Manager. This role involves planning and managing projects, ensuring successful execution while liaising with clients and stakeholders. Candidates should have at least 8 years
BETSoftware is seeking a Technical Senior Implementation Specialist in Durban to optimise access layer frameworks and enhance customer contact experiences across multiple contact centres. You will analyse telephony performance, translate requirements into technical specs, and support
Sabenza IT & Recruitment is seeking a Senior Call Centre AI Engineer to join their innovative team in Cape Town, South Africa. In this dynamic role, you will design and implement conversational AI solutions aimed at
Boardroom Appointments is seeking a Senior Project Manager to lead planning and management of key client projects in a fast-paced environment. You will coordinate with clients, internal teams and vendors to ensure successful delivery and comprehensive
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Software Quality Engineer is responsible for quality engineering and assurance across Customer
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Software Quality Engineer is responsible for quality engineering and assurance across Customer
Job Description Contact Centre Systems, CRM Platforms, Telephony, IVR, and Routing Knowledge Requirements Gathering and Documentation Testing, Deployment, and Change Control Support Analytical Thinking and Problem Solving Reporting and Communication Planning, Coordination, and Task Management Stakeholder Engagement
1 - 2 years experience in Personal and Business Banking. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products. Duties and Responsibilities: Engages with customers in order
Job Description The Technical Senior Implementation Specialist is responsible for optimising access layer frameworks, enhancing customer contact experiences, and driving operational efficiency across multiple contact centres. This role combines technical expertise, operational insight, and business acumen
Are you the kind of person who talks to chatbots for fun, dreams in prompts, and knows the difference between SIP and a cup of tea? We’re on the hunt for a Senior AI & Voice
This is a 6 month contract role with our client in the Fintech Space. Lead AI Engineer, you will serve as the absolute technical authority for production‑grade AI solutions across our Fintech ecosystem. This is a
Senior Software Engineer (Dev Ops) Department: Delivery Employment Type: Full Time Location: Cape Town Reporting To: Chris Nickson Description Sabio Group is a trusted expert in Contact Centre, AI and Data. We design, build and run
About the Company Our client is one of the most prominent household names in banking. They are digitally advanced and continue to innovate and pioneer mobile-first and customer-centric solutions for Africa. About Deka Minas: Deka Minas
Ovations Talent Sourcing is seeking a Lead AI Engineer for a 6‑month contract in the Fintech space. You will be the technical authority for production‑grade AI across the ecosystem, translating strategy into scalable architecture and moving
Overview As a Senior Project Manager, you will be responsible for the planning and management of projects. Youll work closely with clients to ensure that each project is successful. Youll liaise with internal stakeholders and external
Key Responsibilities Install, configure, and maintain Yeastar PBX systems. Deploy, provision, and troubleshoot Yealink IP phones. Configure SIP trunks, extensions, IVRs, ring groups, queues, and call routing. Perform firmware upgrades and system maintenance. Diagnose and resolve Vo