What being part of the Sigma Family means for you Dialler Operator Cape Town Lead. Inspire. Deliver Results. This is an exciting opportunity for a Dialler Operator to support Contact Centre operations for UK-based clients through
When it comes to putting people first, were number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. Vodacom is a leading African mobile communications company, serving over 200
A leading recruitment agency in South Africa seeks an experienced Senior Project Manager. This role involves planning and managing projects, ensuring successful execution while liaising with clients and stakeholders. Candidates should have at least 8 years
ATS Client in Cape Town is seeking an experienced AI Engineer to design, build, and optimise intelligent voice and chatbot solutions. You will integrate large language models with enterprise systems and drive innovation across customer engagement
Job Description Were looking for an experienced AI Engineer with a strong background in conversational AI, voice technologies, and contact centre platforms. This role focuses on designing, building, and optimising intelligent voice and chatbot solutions, integrating
BETSoftware is seeking a Technical Senior Implementation Specialist in Durban to optimise access layer frameworks and enhance customer contact experiences across multiple contact centres. You will analyse telephony performance, translate requirements into technical specs, and support
Sabenza IT & Recruitment is seeking a Senior Call Centre AI Engineer to join their innovative team in Cape Town, South Africa. In this dynamic role, you will design and implement conversational AI solutions aimed at
Overview A dynamic opportunity exists for a Senior Call Centre AI Engineer to join a fast‑growing technology environment focused on building intelligent, scalable customer engagement solutions. The role is hands‑on and centred around conversational AI, voice
Senior Software Engineer (Dev Ops) Department: Delivery Employment Type: Full Time Location: Cape Town Reporting To: Chris Nickson Description Sabio Group is a trusted expert in Contact Centre, AI and Data. We design, build and run
Key Responsibilities Install, configure, and maintain Yeastar PBX systems. Deploy, provision, and troubleshoot Yealink IP phones. Configure SIP trunks, extensions, IVRs, ring groups, queues, and call routing. Perform firmware upgrades and system maintenance. Diagnose and resolve Vo
Overview As a Senior Project Manager, you will be responsible for the planning and management of projects. Youll work closely with clients to ensure that each project is successful. Youll liaise with internal stakeholders and external
1 - 2 years experience in Personal and Business Banking. Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products. Duties and Responsibilities: Engages with customers in order
Are you the kind of person who talks to chatbots for fun, dreams in prompts, and knows the difference between SIP and a cup of tea? We’re on the hunt for a Senior AI & Voice
Deliverables Expected in the First 6-12 Months Establish clear delivery patterns and reusable assets for priority AI use cases. Support at least two to four high-priority MVPs/pilots moving from discovery into controlled pilot or production readiness.
SUMMARY: Our client in the telecoms sector is seeking a Full Stack AI Engineer (Enterprise AI Products and Internal Copilots) on a contract duration of 6 months. 1. Role Purpose Design, build and deliver full-stack AI
The Full Stack AI Engineer is responsible for designing, developing, and deploying enterprise-grade AI applications that transform business requirements into secure, scalable, and production-ready digital solutions. This role combines full-stack software engineering with AI integration, retrieval-augmented
About the Company Our client is one of the most prominent household names in banking. They are digitally advanced and continue to innovate and pioneer mobile-first and customer-centric solutions for Africa. About Deka Minas: Deka Minas
CRM, Contact Centre, Telephony, IVR, Routing, Chat, Email, and Voice Platform Expertise Technical Implementation Leadership Business Requirements Analysis and Technical Specification Development Implementation Planning and Delivery Testing, Deployment, Change Control, and Post-Implementation Management Business Requirements Documentation (BRDs)
Job Description The Technical Senior Implementation Specialist is responsible for optimising access layer frameworks, enhancing customer contact experiences, and driving operational efficiency across multiple contact centres. This role combines technical expertise, operational insight, and business acumen
Deliverables Establish clear delivery patterns and reusable assets for priority AI use cases. Support at least two to four high-priority MVPs/pilots moving from discovery into controlled pilot or production readiness. Create documentation, reusable code, deployment patterns,