SUMMARY: Our client Gqeberha based client is looking for a Service manager to handle the following: Daily control of technicians, call allocation, productivity, work quality, repeat calls, vehicle usage, overtime and regional coverage. Service Controllers and
What the service manager will lead Daily control of technicians, call allocation, productivity, work quality, repeat calls, vehicle usage, overtime and regional coverage. Service Controllers and Dispatch Ensure calls are logged, prioritised, dispatched and escalated correctly.
What the service manager will lead: Field technical services: Daily control of technicians, call allocation, productivity, work quality, repeat calls, vehicle usage, overtime and regional coverage. Service Controllers and Dispatch Ensure calls are logged, prioritised, dispatched