Incumbent Responsibilities The incumbent will be the technical expert that implement changes to the IP Network Assist with IP/MPLS Architecture and Planning of International IP Networks The incumbent would be required to stay up to date
Overview The Operations Assistant Manager (OAM) has direct line management reasonability for the complaints Team Leader/Supervisor role, supports the Operations Manager in the delivery of high‑performing BFSI contact centre operations, ensuring customer, client, regulatory, and commercial outcomes