POSITION SUMMARY Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes,
POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone,
JOB SUMMARY Reporting to the Spa Management, the successful candidate will be required manage the front desk / reception area. Perform and offer guests a wide range of Beauty , Body , Skin Therapy and treatments,
JOB SUMMARY Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures CANDIDATE PROFILE Education
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room
JOB SUMMARY Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day
JOB SUMMARY The Front Office Manager is responsible for administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with
ROLE OVERVIEW The Aparthotel Manager is responsible for the full operational management of a single Totalstay property. This is a hands‑on leadership role that requires direct oversight of housekeeping, linen and laundry, inventory, guest services, and
Oasis Crescent in Cape Town seeks an experienced Property Manager to oversee all aspects of a diverse property portfolio, from operations and maintenance to tenant relations and occupancy. You will develop budgets, monitor expenditures, and implement leasing
Mama Shelter Cape Town is seeking a Reservation Manager to drive occupancy, optimise revenue, and deliver a seamless booking experience during the pre-opening journey. You will partner with Front Office, Revenue, Sales and Operations to establish a
Get AI-powered advice on this job and more exclusive features. A highly reputable and established Tour Operator, based in Somerset West, is looking for a passionate and energetic Sales and Reservations Consultant to achieve and maintain
Campus Key Student Living seeks a Community & Marketing Coordinator to foster campus life. You will plan events, create content, and nurture relationships with students, mentors, and local brands. Strong communication in English and Afrikaans is
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
The Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotels cleanliness, amenities as well as maintenance required in rooms and public
SALES & MARKETING MANAGER Location Head Office, Sea Point (Cape Town) Reports to: Chief of Staff & CEO ABOUT TOTALSTAY At Totalstay, we’re not just in hospitality; we’re shaping its future. Over the last decade, we’ve
Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of
We started back in 1991 in Durban as a car rental company – and since then, weve grown into a nationwide mobility brand with 15 branches across South Africa. From short-term rentals to long-term leases, vehicle
Duties Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check‑in and check‑out processes, and exceptional service delivery. Oversee the reservation department, ensuring accurate
Revenue & Reservations Manager Reporting to: Chief Financial Officer Role Overview The Revenue & Reservations Manager is responsible for driving revenue performance and overseeing the reservations function across the business through strategic pricing, inventory management, forecasting,
Location: Robertson, Western Cape Key Responsibilities Hotel Operations Oversee daily hotel operations Ensure exceptional guest experiences and high service standards Manage reservations, front office, housekeeping, maintenance, and food & beverage departments Monitor guest feedback and implement