Formal Education Grade 12 IT Degree, Diploma or Certificate Experience 4-7 years’ experience in IT software and hardware support. End User support with troubleshooting skills and network exposure. Understanding of Service Level Agreements Technical / Legal
FORMAL EDUCATION: Grade 12 IT Degree, Diploma or Certificate EXPERIENCE: 4-7 years experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Understanding of Service Level Agreements TECHNICAL /
Key Experience and Skills: Extensive Technical Expertise Advanced knowledge of desktop systems, operating systems (Windows, mac OS, Linux), networking, and enterprise-level IT environments. Expertise in advanced troubleshooting, system optimization, and supporting complex IT infrastructures. In-depth understanding of