Supervise the outbound returns team and daily operations. Ensure accurate processing and dispatch of returned stock. Monitor productivity, quality, and turnaround times. Investigate stock variances and implement corrective actions. Ensure compliance with operational procedures and health and
Job Purpose/Overview: The Call Center Supervisor is a critical member of the Business Unit with accountability for all aspects of contact centre operations, including direct management, coaching, quality oversight, compliance monitoring, and development of team members. The
Overview Customer Service Supervisor - Southern Africa About the role: Supervisor is responsible for managing the service delivery and levels of full engagement with Members. In addition, the day-to-day tasks of the Member Services team for all Member
General Summary The outbound supervisor will manage the day‑to‑day fulfilment, dispatch and delivery of goods. They will oversee warehouse workflows—including order picking, packing, and handover to 3 PL—to ensure shipments reach customers accurately, safely, and on schedule. They
In this role, youll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage.
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures
Vector Logistics Shift Warehouse Controller Permanent Port Elizabeth Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are
Location: Kempton Park Job Posting Assistant Manager Time Type: Full Time Minimum Requirements Grade 12 Intermediate computer literacy level in MS Word, Excel, PowerPoint and Outlook Key user of Warehouse Management Systems preferably JDA Dispatcher (Red
Brasseler USA Inc. is seeking an Outbound Supervisor to manage the daily fulfillment and dispatch of goods in Midrand, Gauteng. This role includes overseeing warehouse activities, ensuring compliance with safety protocols, and leading a team of associates to
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a
Qualifications 1-2 years experience in a Team leader role in a call centre environment (more than 50 seats) Experience in Quality Assurance and Performance Metrics Team Management HR disciplinary management Conflict management Responsibilities Build framework with
Listing reference: track_ Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a Customer Engagement
Distribution Supervisor (EE) Location: Montague Gardens, Cape Town Position Type: Permanent Salary: Negotiable based on experience and qualifications plus Medical Aid Contribution & Pension Fund EE Status: Employment Equity Position Position Purpose: We are seeking an experienced
Customer Service Representative Our client is looking to fill a position for Customer Service Representative. The successful candidate will be focused on all the Order-To-Cash activities and some PTP activities to provide superior customer service in
Customer Service Representative Our client is looking to fill a position for Customer Service Representative. The successful candidate will be focused on all the Order-To-Cash activities and some PTP activities to provide superior customer service in
Genpact City of Johannesburg, Gauteng, South Africa Overview Inviting applications for the role of Supervisor - Assistant Manager . Responsibilities Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in
About Premier FMCG Premier FMCG is at the heart of South Africas FMCG industry, delivering trusted, iconic brands across our Bakery, Milling, Confectionery, Home & Personal Care and Culinary divisions. We are driven by innovation, collaboration,
General Job Information: Job Purpose: Responsible for the strategic shift planning, compliance and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage and SHEQ Management MINIMUM EXPERIENCE: · 2-3
Department: Operations / Contract Logistics Reports to: Cluster / Contract Logistics Manager Employment Type: Permanent JOB PURPOSE The Site Manager is responsible for the overall operational performance of an allocated site, including warehouse operations, office administration,