About the role: The ServiceNow ITSM Practitioner Implementer will play a critical role in configuring, customising, and implementing ServiceNow ITSM and CMDB solutions to support to the companys internal IT service management processes and operational workflows.
About the role: The ServiceNow ITSM Practitioner Implementer will play a critical role in configuring, customising, and implementing ServiceNow ITSM and CMDB solutions to support to the companys internal IT service management processes and operational workflows.
Responsibilities: ITSM implementation and configuration: Implement, configure, and maintain ServiceNow ITSM modules including Incident Management, Problem Management, Change Management, and Request Fulfilment. Configure and maintain the CMDB, ensuring accurate representation of infrastructure assets, services, and their