CCaaS Voice Manager – Responsible for managing and supporting cloud contact center and voice platforms, ensuring service availability, operational excellence, and successful delivery of telephony and dialer experience solutions. The role oversees CCaaS operations, voice infrastructure, vendor
Job Overview We are seeking a highly motivated and experienced Live Vox Dialer Administrator to manage, support, and optimize dialer operations within a fast-paced U. S. debt collections contact center environment. The successful candidate will be responsible for
Minimum Requirements Matric Degree/Diploma in Data Analytics or related field Knowledge of R Language and Python 23 years experience in data analytics, coding, and big data Previous debt collection or call centre experience essential Experience on