Formal Education: Grade 12 IT Diploma / Degree will be advantageous Experience: 4-7 years’ experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Understanding of Service Level Agreements
SUMMARY: PURPOSE: Â To provide technical support, including installation, maintenance, and repair of IT hardware, software, and network systems, ensuring optimal performance and minimal downtime. This Field Service Engineer plays a critical role in delivering high-quality customer
FORMAL EDUCATION: Grade 12 IT Diploma / Degree will be advantageous EXPERIENCE: 4-7 years experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Understanding of Service Level Agreements