Position Detail Overall Purpose of the Job This role, like all others in the group, must prioritise “making every guest a returning and referring guest”. Performs all Reception and Night Audit duties, along with any additional tasks assigned
City Lodge Hotels is seeking a customer-focused Reception / Night Audit role in an on-site capacity. You will greet guests, manage registrations, answer calls, process reservations and support front office operations with a courteous, efficient approach. The position
Position Detail Overall Purpose of the Job This role, like all others in the group, must prioritise “making every guest a returning and referring guest”. Supervises and trains front office staff to ensure the courteous and
Minimum Qualifications Grade 12 (Matric). Diploma or Certificate in Hospitality Management, Hotel Management, Tourism, or a related field. Valid drivers licence is advantageous. First Aid certification is beneficial. Experience Required Minimum 35 years experience in Front
Diploma or Degree in Hospitality or Hotel Management. 3–5 years of front office experience. At least 1–2 years in a supervisory capacity. Proficiency in hotel PMS systems (e.g. Opera). Point of Sale (POS) systems. Responsibilities :