Job category: Admin, Office Support and Services Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction We are seeking a diligent and productive individual to lead and oversee the Outbound Retention Support team in
The Quality Verification Agent is responsible for validating and auditing call centre agent interactions — particularly customer retention calls (retains) — to ensure adherence to compliance standards, internal policies, and customer experience benchmarks. The role ensures
The Regional Product Support Agent is responsible for assisting customers with technical challenges, application navigation, and product-related queries. While daily customer walk-ins and system log-ins will be facilitated and managed by the Regional Supervisors, the technical assistance
Premium Support Co-ordinator - Customer Experience Care Desk Tracker requires the Services of a Premium Support Co-ordinator in the Customer Experience Care Desk department based at our Head Office in Johannesburg. The candidate is responsible to
Tracker requires the Services of a Premium Support Co-ordinator in the Customer Experience Care Desk department based at our Head Office in Johannesburg. The candidate is responsible to deliver dedicated, end-to end support 24/7/365 days to
Tracker requires the Services of a Caredesk Co-ordinator in the Customer Experience Centre department based at our Head Office in Johannesburg. Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. Requirement
Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units.All queries and request will be assisted/dealt with efficiently and professional. Provide telephonic service existing clients. Handle after Installation product support related queries
The Desktop Support Technician’s role is to provide a first and single point of contact for end users to receive support and maintenance within the organization’s desktop computing environment. This position reports to the IT Supervisor and
Job category: Admin, Office Support and Services Location: Randburg Contract: Permanent Remuneration: Market Related EE position: Yes Introduction The Retention Administrator is responsible for supporting customer retention strategies through the development, management and analysis of data‑driven
Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. All queries and request will be assisted/dealt with efficiently and professional. Provide telephonic service existing clients. Handle after Installation product support related
Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world