SUMMARY: PURPOSE: To provide technical support, including installation, maintenance, and repair of IT hardware, software, and network systems, ensuring optimal performance and minimal downtime. This Field Service Engineer plays a critical role in delivering high-quality customer service
Formal Education Grade 12 IT Degree, Diploma or Certificate Experience 4-7 years’ experience in IT software and hardware support. End User support with troubleshooting skills and network exposure. Understanding of Service Level Agreements Technical / Legal Certification
FORMAL EDUCATION: Grade 12 IT Degree, Diploma or Certificate EXPERIENCE: 4-7 years experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Understanding of Service Level Agreements TECHNICAL / LEGAL