LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Role Purpose The GPMO Manager plays a pivotal role in driving the successful delivery, governance, and continuous improvement of business-critical initiatives across the organisation, operating within the 4D delivery framework and supported by 4D SmartAlign. This
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
About Goodwall Goodwall (goodwall.io) is a TIME100 award-winning social education app, empowering over 3.5 million youth with skills in AI, climate, and entrepreneurship through impactful experiential learning. We serve as the trusted bridge to impact and
Role Title: Virtual Assistant Location: South Africa (Fully remote) Type: Long Term - Contractor ( Part Time ) Hours: Monday, Tuesday, Friday, Saturday, Sunday ( 20 hours per week ) Salary: R10 000 to R12 000 per
ATS Client in Cape Town is seeking a Senior AI Engineer to design and deploy intelligent voice agents and virtual assistants that power real customer interactions. You will build LLM-driven agents, design RAG pipelines grounded in business data, and
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for New Business Developers who will be responsible for driving growth across mid-market and enterprise customers by positioning this company as a strategic provider of UCaa
Key Responsibilities: Build intelligent voice journeys and conversational experiences Create AI-powered voice agents that sound natural, helpful, and fast Design and optimize customer interactions to improve satisfaction and automation rates Fine-tune voice quality, response times, and overall
ENVIRONMENT: Proudly positioned as South Africa’s #1 Investment company, our client is searching for dynamic and driven Senior Call Centre AI Engineer to join their growing team in Durbanville, Cape Town. In this hands-on role, youll
A division within Data Discovery is seeking virtual sales agents within the financial services sector Please note that this is a full-time work from home (Virtual sale agent) position You need to reside in Cape Town in the event of
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Role Purpose The GPMO Manager plays a pivotal role in driving the successful delivery, governance, and continuous improvement of business‑critical initiatives across the organisation, operating within the 4 D delivery framework and supported by 4 D
Are you the kind of person who talks to chatbots for fun, dreams in prompts, and knows the difference between SIP and a cup of tea? We’re on the hunt for a Senior AI & Voice
LOCATION Cape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience