We are seeking a skilled and proactive Field Support Engineer with hands-on experience in desktop, laptop, and network support within a service delivery environment. The ideal candidate will be responsible for troubleshooting, repairing, and installing hardware and
Requirements: Extensive technical expertise in desktop support, systems administration, and troubleshooting, covering a wide range of hardware, software, and network environments. In-depth knowledge of operating systems (Windows, mac OS, Linux) and expertise in enterprise-level IT infrastructure, security protocols,
FORMAL EDUCATION: Grade 12 IT Degree, Diploma or Certificate EXPERIENCE: 4-7 years experience in IT software and hardware support. End User support with a troubleshooting skills and networks exposure. Understanding of Service Level Agreements TECHNICAL / LEGAL
SUMMARY: PURPOSE: To provide technical support, including installation, maintenance, and repair of IT hardware, software, and network systems, ensuring optimal performance and minimal downtime. This Field Service Engineer plays a critical role in delivering high-quality customer service by
About the job Intermediate Desktop Engineer Deeper technical knowledge than junior engineers, with experience in desktop support, troubleshooting, hardware/software management, and system administration. Advanced understanding of operating systems (Windows, mac OS, Linux), networking, and IT security. The ability to work