Job Summary: TheEngineer, Professional Services is responsible for assisting the Project team and providing knowledge and expertise for a range of project implementations and extended client engagements. The ideal candidate has a high level of attention
Bachelors degree in Information Technology or related field of study Responsibilities Design, implement and maintain Citrix/End user virtual service offerings Netscaler setup, maintain and change Xendesk, Xenapp setup, maintain and change Maintain and updating of hosted desktop
Key Responsibilities Act as the final escalation point for complex IT issues and critical system failures Perform deep-dive troubleshooting across Windows, Linux, VMware, Citrix, M365, Azure AD, SQL, and DevOps environments Lead root cause analysis (RCA)