Key Deliverables / Primary Functions Plan Maintenance, Consignment and Bond stock holdings sufficient to enable onsite resources to attend incidents within the contracted Service Levels with the clients. Oversee the receiving, storing, and distributing of stock
BCXP in South Africa, Wes-Kaap, is seeking a qualified professional to manage procurement and inventory control. You will oversee stock levels, ensure proper handling, and lead logistics teams to meet service levels. The ideal candidate must have
To coordinate calls between different resolver groups to assist in reducing aged calls, SLA breaches and call hops. Address client escalations and feedback on calls as needed. Providing over all Incident Management function to the client.
To manage and support customers environment with technical solutions and provide general, 2nd and 3rd level technical support on customer systems. Install, monitor, test, maintain cloud and client infrastructure solutions. To provide specialised technical, preventative and
Select how often (in days) to receive an alert: To manage and support customers environment with technical solutions and provide general, 2 nd and 3 rd level technical support on customer systems. Install, monitor, test, maintain
The Identity and Access Management (IAM) Administrator provides, removes, modifies, and reviews user access to information systems including, but limited to, confirming roles and actions are correct based on user function, business need, and policies for
Key Deliverables / Primary Functions Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. Assist with the maintenance and development of tool sets in alignment with high levels of quality, standards and
Key Deliverables / Primary Functions Monitor Network and Server health. Conducting support to all store upon ticket generation via auto-log and customer contact centre. Timeous escalations of anomalies experienced on each shift. Respond to client enquiries
Responsible for participating in the scoping and implementation of SAP Solutions for clients. Ensure that implementations and support services meet client requirements. Responsible for preparation and contribution to the process design specification, configuration, testing and implementation