Bcxp Jobs In Western Cape - 2 Job Positions Available

To coordinate calls between different resolver groups to assist in reducing aged calls, SLA breaches and call hops. Address client escalations and feedback on calls as needed. Providing over all Incident Management function to the client.

Key Deliverables / Primary Functions Plan Maintenance, Consignment and Bond stock holdings sufficient to enable onsite resources to attend incidents within the contracted Service Levels with the clients. Oversee the receiving, storing, and distributing of stock