Job Title:WFM Planning & Scheduling Manager Job DescriptionThe WFM Manager drives CRM contact performance and WFM Process maturity through implementation and maintenance of best practice WFM across the location accounts under the supervision and alignment of
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes,
You will be contributing to that vision by… analyzing existing market intelligence tools (Accenture Cargo, Sea Intelligence, Xeneta, Alphaliner, Panjiva, WACD, Rotate, TAC Index, etc.) and deriving marketdata and developments. managing relationships with market intelligence providers
Overview As a Workforce Management (WFM) Manager, your primary responsibility is to ensure the efficient and effective management of accounts and its workforce. This includes overseeing Planning, Real Time Management and Management information resource and processes,
You will be contributing to that vision by… analyzing existing market intelligence tools (Accenture Cargo, Sea Intelligence, Xeneta, Alphaliner, Panjiva, WACD, Rotate, TAC Index, etc.) and deriving marketdata and developments. managing relationships with market intelligence providers
Senior Contact Center Solutions Architect (NICE CXone) Johannesburg, South Africa | Posted on 24/03/2026 We are seeking a highly skilled Senior Contact Center Solutions Architect with deep expertise in cloud-based contact center technologies , particularly NICE
