POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
POSITION SUMMARY Function Reporting directly to the Guest Services Duty Manager, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurized environment and in accordance
POSITION SUMMARY As a Customer Service & Call Center Agent, you will play a vital role in ensuring our guests’ travel experiences start on the right note. You will handle reservation requests, changes, and cancellations efficiently while
POSITION SUMMARY As a Customer Service & Call Center Agent, you will play a vital role in ensuring our guests’ travel experiences start on the right note. You will handle reservation requests, changes, and cancellations efficiently while
Company Description We are a leading I-gaming and Sportsbook operator based in Cape Town, dedicated to providing a top-tier, world-class betting experience. Our commitment to innovation, customer service, and quality has made us a go-to destination
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate
VP, IT Reports To: Chief Operating Officer Job Type: Full-Time Location: UK / South Africa About TM Forum TM Forum is the global industry member alliance for telco and tech companies with over 800 communication service
Security Operations Centre Analyst Department: IT Employment Type: Full Time Location: Cape Town Reporting To: Stephen Smith DescriptionAt Sabio Group, we build and operate AI-powered customer experience platforms for some of the world’s most demanding enterprise
Red Team Security Engineer Department: IT Employment Type: Full Time Location: Cape Town Reporting To: Stephen Smith DescriptionAt Sabio Group, we build and operate AI-powered customer experience platforms for some of the worlds most demanding enterprise
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
As a Manager within our Client Support team, this individual will oversee a team of Software Support Agents who are responsible for responding to and resolving customer inquiries. Management of the team will include measuring the performance
Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing