Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and
WNS Global Services is seeking a General Manager – Workforce Management to lead end-to-end WFM strategy, forecasting, capacity planning, scheduling, and real-time management across multi-location operations. The role focuses on optimizing workforce utilization, cost efficiency, and service levels in a
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Manager-Workforce Management-WFM EXL, Cape Town, Western Cape, South Africa Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency. Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information
Manager Workforce Management Location: EXL Cape Town, Western Cape, South Africa Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency. Seniority Level Mid-Senior level Employment Type Full-time Job Function Project
Job Description Role Overview The Group Manager – WFM is responsible for leading workforce planning, scheduling, and real-time operations for inbound contact center functions. This role ensures optimal staffing, cost efficiency, and service level achievement through data‑driven
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Are you a seasoned Life & Health Underwriter ready to make a meaningful impact in one of Africas most dynamic reinsurance markets? If you thrive on complexity, love building client relationships, and want to be part
About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20
At Klipboard weve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the
Day Mechanical Technician X4 Job Description Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional®. At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make
Your future in Human Capital could start here. There is room for fresh thinking, curious minds and confident collaborators in Sanlam’s Human Capital Graduate talent pool. We are building a pipeline of graduates who are ready
We are building a talent pool of Africa’s brightest marketing graduates who are eager to make a tangible difference with confidence, curiosity and collaboration. We invite you to register your interest and be considered for future
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to
Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support, sales support, recruiting, operations, and other critical business functions. The
ABOUT US HyperionDev is one of the largest providers of accelerated tech education in EMEA and one of the oldest providers of coding bootcamps in the world. We work with top universities such as Imperial College
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest
At Exness, we are not just a leading trading broker—we’ve reimagined what it takes to be a leader. With 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for
About Keen At Keen, we dont just deliver services we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands.
Job Title:Operational Director Job DescriptionThe Operational Director is responsible for providing strategic leadership across a portfolio of client accounts within the contact centre operation, ensuring the delivery of exceptional customer experiences, achievement of contractual commitments, and