Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service - Senior Capacity Planner to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for
Amazon has built a reputation for excellence with a mission to be the earth’s most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and
WNS Global Services is seeking a General Manager – Workforce Management to lead end-to-end WFM strategy, forecasting, capacity planning, scheduling, and real-time management across multi-location operations. The role focuses on optimizing workforce utilization, cost efficiency, and service levels in a
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Manager-Workforce Management-WFM EXL, Cape Town, Western Cape, South Africa Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency. Seniority level Mid-Senior level Employment type Full-time Job function Project Management and Information
Manager Workforce Management Location: EXL Cape Town, Western Cape, South Africa Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency. Seniority Level Mid-Senior level Employment Type Full-time Job Function Project
Job Description Role Overview The Group Manager – WFM is responsible for leading workforce planning, scheduling, and real-time operations for inbound contact center functions. This role ensures optimal staffing, cost efficiency, and service level achievement through data‑driven
Are you a quick-thinking, analytical specialist who thrives in a fast-paced environment? Do you have a passion for ensuring seamless, high-performance customer service? Join a leading global company that enhances the travel and lifestyle experiences of
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Overview Job Overview The Recruitment Specialist II plays a critical role in supporting the organization’s talent acquisition strategy by managing non-volume (leadership recruitment) requirements. Working closely with the Recruitment leadership team, Business Partners, and operational leaders,
What being part of the Sigma Family means for you Head of Operations – Financial Services Cape Town Lead. Inspire. Deliver Results. Are you a commercially focused operations leader with a track record of transforming performance,
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to
MRI Software is seeking an experienced Functional Manager to lead and develop a high-performing team of Functional and Technical Consultants within our Professional Services organisation. This role is responsible for driving delivery excellence, client success, operational
Senior Infrastructure Engineer Acacium Group (on behalf of OHC) Woodstock, Cape Town Salary R60 600 Full Time, Permanent Unlock your potential: Do you have a passion for delivering exceptional services? Are you looking for a varied
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
What being part of the Sigma Family means for you Head of Operations - Energy Cape Town Lead. Inspire. Deliver Results. Are you a commercially focused operations leader with a track record of transforming performance, leading
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),