Select how often (in days) to receive an alert: Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the client’s needs Key Deliverables / Primary Functions Remotely investigating technical
Select how often (in days) to receive an alert: To provide accurate information on configurations and their documentation to support all the other Service Management processes, assi st team with technical solutions and coordination with other
Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the client’s needs Remotely investigating technical issues for the client and providing resolution. Following up on all outstanding queries timeously