Join Us Since its establishment in 2020, Infinity Services Partner Company, a Managed Services Business wholly owned by Vodacom, has delivered expert-level solutions to our clients and their end customers. Our core purpose is to ensure
Lets Write Africas Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThe AI Personalisation Product Lead is the technical product owner for Old Mutual’s AI-driven
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including
Technical Project Manager (Customer Onboarding & Small Projects) Lead Customer Success. Drive Technical Delivery. Make Every Project Count. Do you thrive on bringing structure to complexity? Are you passionate about delivering exceptional customer experiences while keeping
Purpose of the Role The Continuous Improvement & Progress Specialist is responsible for driving operational excellence and sustained customer experience improvement across all Takealot Group support functions — Takealot.com, MrD (Mr Delivery), and Takealot Marketplace. The
About Keen At Keen, we dont just deliver services — we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including
Purpose of the Role The company vision, values and culture are understood, communicated and positively promoted. Be an inspiring leader who can build high morale for all Customer Service Managers, Customer Service Team Leaders and Representatives
Job Mission / Objective Provide professional, high-quality customer service telephonically, ensuring seamless support outside of standard business hours. Assist customers with banking services, digital platforms, and urgent queries while consistently delivering exceptional service that exceeds expectations
Job Mission / Objective Provide professional, high-quality customer service telephonically, ensuring seamless support outside of standard business hours. Lead by example in assisting customers with banking services, digital platforms, and urgent queries while supporting team performance
The Customer Experience Manager is responsible for driving customer experience performance and transformation across multiple client accounts. This role provides strategic leadership and oversight of customer experience initiatives, customer resolution programs, service recovery strategies, and continuous
About Keen At Keen, we dont just deliver services — we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global
A dynamic tech company in Cape Town seeks a Client Support Specialist to enhance client experience through effective communication and problem resolution. The role involves handling support queries, maintaining documentation, and ensuring client satisfaction. Ideal candidates
Red Ember Recruitment is recruiting on behalf of our client for a Customer Success Manager. Our client is looking for an experienced Customer Success Manager to drive customer engagement, retention, and long-term client success. This role
Role Overview Boomerang BPO is seeking an experienced Zendesk Solution Consultant BAE to partner with our customers and internal delivery teams to implement, optimise, and elevate Zendesk platforms. This includes advanced configuration with a strong focus
Job Title: Internal Systems Administrator (US Hours) Department: Internal Systems Reports To: Group Systems Manager Location: Remote Step into the Future with Netsurit! Ranked #305 on Inc. 5000 Americas Fastest-Growing Private Companies and winner of the
About Keen At Keen, we dont just deliver services — we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global
S1 Team Lead (Manager) — First-Line Support & Client Experience Role Purpose Why S1 Exists S1 exists to deliver a predictable, professional client experience through: Rapid response and triage High first-contact resolution Clean communication Disciplined escalation
Technical Project Manager (Customer Onboarding & Small Projects) Lead Customer Success. Drive Technical Delivery. Make Every Project Count. Do you thrive on bringing structure to complexity? Are you passionate about delivering exceptional customer experiences while keeping
What being part of the Sigma Family means for you Training Site Lead As a Training Site Lead, you will lead and manage the Operations Training Team at your assigned site, while being accountable for ensuring