Overview An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the Planning Manager, the successful candidate will be responsible for: The role is pivotal in supporting the planning cycle and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Job Title:WFM Planning & Scheduling Manager Job Description Location – Cape Town Are you ready to make an impact in the world of Workforce Management? We are seeking a dynamic WFM Manager to enhance CRM contact performance and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
About the job Workforce Planning Analyst A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve
The Focus Group in Sandton, South Africa is seeking a seasoned expert in Organizational Design, Job Architecture, and Strategic Workforce Planning. This role will focus on providing transformative advisory services to business and HR executives, driving effective design
Role Overview: Our client is looking for a strategic People leader to partnerwith theexecutive team in shaping workforce strategy, talent priorities, and organisational capability. This role operates at a purely strategic level, focusing on aligning People initiatives
Qualifications and Experience: Bachelors Degree/ Advanced Diploma in Operations Management/ Statistics/ Information Systems related qualification. Relevant 4 years experience in a Workplace Planning related environment. Key Performance Areas: Operational Workforce Planning Develop customer experience centre workforce plan in line with
About the job Workforce Planning Director Duties and Responsibilities Include: Define the future of the organization by leading the strategic workforce planning process to support the BU’s strategy and associated growth plans Engage with key stakeholders across the BU to
A leading talent sourcing firm is looking for a Workforce Planning Director in Durban, South Africa. This role involves defining and executing workforce strategies aligned with the companys growth plans. The candidate will engage with key stakeholders to develop
A leading recruitment consultancy is seeking a strategic People leader to work with the executive team in Johannesburg. The role focuses on aligning HR initiatives with business objectives, enhancing leadership capabilities, and utilizing data to influence
Role Overview: Our client is looking for a strategic People leader to partnerwith theexecutive team in shaping workforce strategy, talent priorities, and organisational capability.This role operates at a purely strategic level, focusing on aligning People initiatives to
Pedros in Durban is seeking a Retail Talent Lead to shape the talent strategy and ensure a sustainable pipeline of high-performing personnel through strategic planning and innovative sourcing. You will lead a recruitment team hiring 2000+ people
A leading recruitment agency is seeking a strategic Workforce Planning Manager to manage resource forecasting for customer-facing operations in Cape Town. The successful candidate will utilize advanced data analysis and predictive modeling to ensure operational efficiency and high
Career Opportunity: Workforce Planning Manager Location: Cape Town Industry: Insurance Salary: Highly Competitive Market-Related CTC Package Start Date: ASAP Are you a strategic leader with high commercial acumen and proven experience in workforce management and resource forecasting for high-volume,
WNS Global Services in Cape Town is seeking a seasoned Workforce Scheduler to optimize staffing and intraday operations for a busy contact center. You will translate forecasts into daily rosters, monitor SLAs and ensure HR policy compliance
Bidvest Group Limited is seeking a highly skilled HR Manager to lead HR operations in Johannesburg, South Africa. You will drive talent management, workforce planning, employee engagement, leadership development, and organizational effectiveness in a large diversified business group.
WNS Global Services is seeking an energetic Assistant Manager - Workforce Management for our Cape Town area. You will lead Real-Time Analysts, balance demand with staffing, and transform forecasts into practical schedules to optimize customer experience. This
Capitec is seeking a Workforce Planner to partner with relevant teams in Cape Town to forecast volumes, AHT, and headcount for our contact centre. You will manage staffing projections, identify bottlenecks, and support daily operations and planning with
Senior Manager Organisational Management and Workforce Planning Listing status: Under Review Apply by: 18 May 2026 Position summary Industry: Electricity, Energy & Water Supply Job category: Human Resources and Recruitment Location: Sunninghill Contract: Permanent Remuneration: Market Related EE