APM Terminals in Durban is looking for a Customer Experience Consultant. In this role, you will manage the shipping process for small to midsized customers while ensuring excellent customer service and timely issue resolution. The ideal
A global customer experience team in Umhlanga is seeking a German speaker to provide support to customers for a major online retail brand. This on-site role offers a competitive salary, paid training, and long-term career development
If customer support were easy, we would all be experts. The reality is, customer support and the customer experience landscape is ever-changing. Many of the strategies businesses once used to understand and communicate with their customers
Ignition CX in Durban is seeking a Customer Care Campaign Manager to oversee the daily operations of the customer care campaign. The role involves leading Team Leaders, managing attendance and leave, and driving performance through coaching and
Hollywoodbets, a leading sports and entertainment betting operator based in Durban, is seeking a Product Owner for the Purple Team based in Umhlanga. You will drive platform roadmaps, coordinate with vendors and internal CX & Engagement partners,
Performability Recruitment (Pty) Ltd in Durban seeks a Customer Experience Leader to drive operational and commercial performance across the client portfolio. You will manage KT Coaches and their Advisors to deliver revenue, gross margin and KPI
A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve clients customer service needs. The
A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve clients customer service needs. This
Overview A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve clients customer service needs.
About the job Workforce Planning Analyst A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best
A leading CX provider is seeking a Senior Recruitment Consultant in Durban, South Africa. The role involves partnering with hiring managers to fill job positions, managing recruitment processes, and utilising marketing techniques to attract suitable candidates. Candidates
A leading CX provider is seeking a Workforce Planning Analyst in Durban. This role involves analyzing and optimizing resource plans, forecasting demand, and collaborating across teams. The ideal candidate will have over 2 years of experience in
A leading CX provider in Durban is seeking an experienced Planning Manager to lead their planning team and ensure operational efficiency. You will develop forecasting models and work collaboratively with various operational teams to achieve service level
If customer support were easy, we would all be experts. The reality is, customer support and the customer experience landscape is ever-changing. Many of the strategies businesses once used to understand and communicate with their customers
Job Description We’re Hiring: Customer Service Advisors (Webchat & Voice) Join Huntswood – A Result CX Company Are you a confident communicator with a passion for customer service? Do you thrive in a fast‑paced environment and love
Huntswood – A Result CX Company in Durban is hiring Customer Service Advisors to manage webchat and inbound voice conversations with professionalism and care. You will resolve issues at first contact, de‑escalate when needed, and uphold accuracy
Job Overview Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking
The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make
Job Description Job Overview Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through