D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and
At Keen, we dont just deliver services - we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen
At Keen, we dont just deliver services - we embed ourselves into the heart of our clients businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. Keen
About Keen Keen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Canada. Our teams support complex software platforms used by businesses around the world. This is not a traditional call
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the
POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone,
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX),
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as
A recruitment agency is seeking a Bridge Desk Agent in Pretoria. The role involves providing 1st line support, monitoring system alerts, and ensuring customer service excellence. Candidates should have approximately one year of IT experience, proficient in desktop
Our client in the Telecoms Industry is looking to hire a Bridge Desk Agent. Responsibilities 1st Line Support (Specific Desktop Support activities) Monitoring of Alerts on Identified Systems Log the Incident and assign to Incident Manager Identify P1,
Qualifications In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check. Diploma or Degree 1 to 3 years relevant experience in support role Additional Knowledge - Good understanding
Respond promptly to customer contacts via telephone and e-mail. Gather customer and technical information to help describe the nature of the request or incident. Update customer databases with service requests or incident details. Assign service requests
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and
Select how often (in days) to receive an alert: Provide a service that will exceed the expectations of the Company’s customers – both external and internal and to ensure that the agreed standards in respect of
Cape Town, South Africa | Posted on 20/07/2026 Industry Technical Support & Customer Services Work Experience 5 years Education Level Grade 12 or equivalent City Cape Town Province Western Cape Country South Africa Postal Code 8005
George, South Africa | Posted on 01/07/2026 Industry Technical Support & Customer Services Work Experience 5 years Education Level Grade 12 or equivalent City George Province Western Cape Country South Africa Postal Code 6529 Job Description
Additional Information Job Number Job Category Rooms & Guest Services Operations Location 22 Whiteley Road, Johannesburg, South Africa, South Africa, 2076 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Our
Our client is looking for a customer-focused Support Desk Agent to join their technical support team. This role is suited to someone with experience in telecommunications, ISP, fibre, internet connectivity, or technical customer support environments. The successful candidate
A South African information and communications technology (ICT) provider thatoffers voice, data, and cloud solutions to businesses, is seekinga Level 2 Service Desk Agent to provide advanced remote technical support for their clients VOIP and Connectivity solutions .