Hands & Feet (H&F) Support • Physical onsite assistance to enable remote troubleshooting and remediation. • Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. • Providing physical access support to the Remote Support Team (e.g.,
Hands & Feet (H&F) Support Physical onsite assistance to enable remote troubleshooting and remediation. Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. Providing physical access support to the Remote Support Team (e.g., opening racks, locating
Physical onsite assistance to enable remote troubleshooting and remediation. Console connectivity to network devices (switch/router/firewall) as instructed by the Remote Support Team. Providing physical access support to the Remote Support Team (e.g., opening racks, locating devices/ports, power cycling per