The role The Santam Experience team is seeking an experience Customer Experience Manager to join the team based in either Cape Town or Johannesburg on a permanent basis. The incumbent will provide enterprise-wide customer experience leadership by driving journey mapping, Voice
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of
As the Account Manager, you will be the secondary account relationship owner responsible for this client account, which includes relationship, financial and reputational management on the account. You will report directly into the Group Account Director and
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel
Overview We are looking for a dynamic and self-motivated Account Manager to join our Client Services team. The Account Manager will be responsible for commercial management while expanding existing client relationships. The role will involve ensuring clear communications
The Digital Customer Success Manager is a post-sales role which provides customers with a differentiated customer experience through a combination of digital and traditional CSM strategies, helping them to realise the full value of our Risk solutions. What
Responsibilities: Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing
Country South Africa State South Africa City CAPE TOWN Area South Africa Workplace location CAPE TOWN-TYGER VALLEY CHAMBERS 2(ZAF) Employer company TotalEnergies Renewables Southern Africa Domain Legal Affairs Type of contract Regular position Experience Minimum 10 years
Manage teams and ensure quality and productivity targets are met Develop strategies on the floor for reducing attrition and improving employee satisfaction Documented monthly performance review of Assistant Managers Conduct quarterly and annual appraisals of agents and
Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Order Fulfilment Manager to join our team in Cape Town Join Our Mission at Takealot Fulfilment Solutions | We
Role Overview We are looking for a motivated and experienced Collections Team Manager to lead a high-performance team of Collections Agents. The successful candidate will be responsible for driving recovery rates, coaching and managing team members, and
Responsibilities: Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing
Responsibilities: Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing
Responsibilities: Driving turnover to ensure achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store
Are you a technology leader who enjoys building high-performing engineering teams and driving technical strategy at scale? Do you thrive on solving complex business challenges through innovation, collaboration, and the development of modern software solutions? About
Are you a technology leader who enjoys building high-performing engineering teams and driving technical strategy at scale? Do you thrive on solving complex business challenges through innovation, collaboration, and the development of modern software solutions? About
Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. Stock Management: Ensure that stock is accurately received &
Project Manager Department: Project Management Employment Type: Full Time Location: Remote (Cape Town) Reporting To: Account Director Description The Project Manager is a client-facing role at the center of everything we do. Running high-impact A/B tests requires coordination
Project Manager (Early Career | Open to Fresh Grads) Department: Project Management Employment Type: Full Time Location: Remote (Cape Town) Reporting To: Account Director Description The Project Manager is a client-facing role at the center of everything we