POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the
POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone,
Mount Nelson - A Belmond Hotel in Cape Town seeks a Front Office Agent dedicated to delivering exceptional luxury hospitality. You will greet guests, manage check-ins and check-outs, and coordinate with other departments to ensure seamless arrivals. The
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related
JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related
POSITION SUMMARY Assist hotel group guests to ensure a successful event by being the housing and billing contact from pre-arrival through departure; providing excellent service and hospitality following the brand guidelines. Process all reservation requests, changes,
Asst Purser - BECSEA Department: Guest Svc Employment Type: Fixed Term Contract Location: South Africa - BECSEA Reporting To: Snr Assistant Purser Description By applying to this position, your application will be submitted to Blue Ensign,
Nuco Auctioneers is seeking a professional receptionist/lead agent to join our Pretoria team. You will welcome clients, answer and direct calls, manage emails, assist with registrations and inquiries, generate leads, and build relationships with buyers and sellers.
ROLE OVERVIEW The Aparthotel Manager is responsible for the full operational management of a single Totalstay property. This is a hands‑on leadership role that requires direct oversight of housekeeping, linen and laundry, inventory, guest services, and
Hotel Sales Representative Are you passionate about the hospitality industry and have a knack for sales? Do you thrive in a dynamic and customer-focused environment? If so, we invite you to become a valuable part of
Meet Ozow Ozow is a leading fintech company thats redefining digital payments in South Africa and beyond. Were dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast‑growing player
We are HIRING a Receptionist Location: Pretoria Position: Front Desk Receptionist & Admin Specialist About the Role We are looking for a vibrant, forward-thinking Receptionist who blends exceptional customer service with modern tech skills. In this role, you
Duties Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check‑in and check‑out processes, and exceptional service delivery. Oversee the reservation department, ensuring accurate and efficient handling of
Location: Cape Town CBD (On-site) Shift: 2:00 PM – 12:00 AM SAST (US Market Alignment) Basic Salary: Competitive & Market Related About Fundwell Fundwell is a high-growth financial technology platform revolutionizing how US-based SMEs access and
This dual-role position suits a couple who bring complementary strengths: one partner leading guiding operations in the field, the other running the reservations desk that keeps the camps full and guests looked after from first enquiry to
The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their