Location: [[Cape Town | Job-ID: 220065 | Contract type: [[Contract & Permanent | Business Unit: [[GSD First Line Analyst - Service Desk (Pipeline) UK Citizens/Dual Citizenship Pipeline Recruitment Disclaimer: This role is being published as part of our
About Ekco Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of
Role Description This role has been created to support the delivery of risk event reporting and ensure that any event is timely and accurately with appropriate actions to mitigate future risk. The 1st Line l Risk Analyst
Position Overview An ethusastic Intern IT Support Engineer (Microsoft 365 / Azure) provides first-line technical support to end users within a managed services environment. The role offers hands-on experience supporting Microsoft 365 applications, user accounts, Windows devices,
SUMMARY: A growing technology company is looking for an IT Support Technician to provide first-line technical support to users! POSITION INFO: Key Responsibilities: Provide first-line IT support via phone, email, and ticketing systems. Troubleshoot hardware, software, network, and
We’re looking for a proactive, customer-focused First Line Application Support Consultant to join our South Africa-based Application Support team specifically supporting Finance related applications. This role is best suited to individuals with prior experience supporting finance-related applications. In
Overview Our client has an opportunity available for a First Line Team Leader. Requirements 7 years proven experience in service delivery management, of which 2 years is in creating and implementing Service Operating Processes for technical teams. 3
A recruitment agency is seeking a Support Customer Care Consultant in Centurion, South Africa. The successful candidate will provide first level support, handling customer care inquiries and IT incidents efficiently. Candidates should possess a completed degree or
Responsibilities Your key performance areas will include, but are not be limited to: Ensure that all client-allocated SLA conditions are adhered to. Ensure support tickets are escalated timeously and meet SLA requirements. Document, communicate, and manage
A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+
Internetwork Expert is seeking a proactive First Line Application Support Consultant to join their team in Cape Town. This role involves supporting customers with the Pinewood. AI platform and requires strong written and verbal communication skills in both
Introduction To process blood donations into first line and specialised blood products within agreed time frames and achieve the quality standards required. To control and supply blood products to blood banks and ensure that service delivery to internal
A healthcare organization in Bloemfontein seeks an individual to process blood donations into products while ensuring quality standards. The role demands strong analytical and problem-solving skills, with responsibilities including controlling blood product supply and optimizing service
Responsible for resolving incidents, requests, events, backups and alerts from various polling and management tools that are logged, via telephonic troubleshooting or remote support. Manage staff in order to achieve SLA and OLA Requirements and adherence
A technology solutions company seeks a proactive First Line Application Support Consultant in Cape Town. You will be the first point of contact for finance-related software queries, resolving issues and providing high-quality support. Ideal candidates should have at least
Pinewood. AI in South Africa is seeking a proactive First Line Application Support Consultant to join our customer-focused team. The role supports English-speaking customers and Nordic clients (Swedish or Danish) across the Pinewood. AI platform, resolving issues quickly
Our client has an opportunity available for a First Line Manager in the Client Engagement department based in Bellville, Cape Town. Requirements: Matric. RE Certificate. Short Term Insurance NQF level 4 Qualification. Degree or National Diploma (NQF 6)
Were looking for a proactive, customer-focused First Line Application Support Consultant to join our South Africa-based Application Support team, supporting customers across the Pinewood. AI platform. This is an English-speaking role, with either Swedish or Danish language skills
A leading healthcare provider in Roodepoort seeks an experienced IT Support Technician to provide first line support on the Service Desk System. The role involves managing Service Desk calls, administering user accounts, and ensuring high-quality customer service. Applicants
The University of Pretoria invites applications for the HELP DESK AGENT (IT) within ITS. The role is to be the first point of contact for staff and postgraduate students, providing excellent IT support across channels, logging incidents