Title: Head: CX, Measurement & Market Conduct Title: Head: CX Management & Market Conduct Requisition: Department: Product Design and Innovation Strategy & Integration Division: Product Design and Innovation) Closing Date: 01 September 2026 Recruiter: William Mtsweni Job Family Sales and
MTN Group Management Services (Pty) Ltd seeks a GM: Home Customer Operations Lead to steer home broadband service delivery and CX strategy, aligning with MTN’s mission to lead digital transformation in Africa. You will design end-to-end customer
The Recruitment Council is seeking a Head: Client Experience for a leading financial services and investment firm in Gauteng. You will lead the design and execution of client experience value propositions and insights, ensuring a client-first approach
Nedbank is seeking a Head of CX Management & Market Conduct to lead customer experience initiatives and embed fair outcomes across the bank. The role influences product, process and service improvements using client insights and market conduct practices.
ENVIRONMENT: FILL a transformational leadership role as the next Head of Customer Experience Design sought by a leading UK-based Gaming, Leisure & Entertainment Group, where you will own the experience vision, design strategy and evolution of its
About the job Customer Experience Manager (CX/UX) Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based
A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve clients customer service needs. This
Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We are hiring an Area CX Learning & Development Lead who will be responsible for defining the
Hungry Lion Fast Foods (Pty) Ltd is seeking a Customer Experience Agent to deliver excellent service across calls, email and chat. You’ll be the brand voice, ensuring accurate information and timely support to customers contacting Hungry
Head of Pricing and Commercial Performance Tracker requires the services of a Head of Pricing and Commercial Performance in the Commercial Department based at our Head Office in Johannesburg. The candidate is responsible for leading channel pricing, commercial governance,
Maersk is seeking an Area CX Learning & Development Lead to define the future organizational capability profile and shape the strategy for Area CX. This role partners with the Area CX Head to implement coaching and assessment frameworks, onboarding, and
ENVIRONMENT: FILL a transformational leadership role as the next Head of Customer Experience Design sought by a leading UK-based Gaming, Leisure & Entertainment Group, where you will own the experience vision, design strategy and evolution of its
Are you a strategic Client Experience leader with a passion for creating exceptional customer journeys and driving organisational transformation? Our client, a leading organisation within the financial services sector, is seeking an experienced Head of Client Experience
Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We are hiring an Area CX Learning & Development Lead who will be responsible for defining the
Smoke CI is looking for a Head of Insights & Intelligence to turn CX/EX feedback and operational data into decisions, not just dashboards. This is a value-creation role: youll surface the patterns, risks and opportunities that change what
When it comes to putting people first, were number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. Role Purpose / Business Unit The Executive Head VSA Big Data, AI
, South Africa’s leading online retailer, is seeking a highly talented Quality Assurance Manager to join our team. You will lead the design, governance, and ongoing improvement of a unified Quality Management System and Customer Experience
Role: Head of Customer Experience Category: Insurance Location: Gauteng Salary: Market-related Our client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment solutions. With a deeply rooted commitment to
Job Summary This is an opportunity to shape the future of customer experience by designing journeys with the customer at the centre, driving service excellence, and delivering measurable business impact through improved loyalty, operational efficiency, and
Smoke CI is seeking a Head of Insights & Intelligence to turn CX/EX feedback and operational data into decisions, not just dashboards. You will surface patterns, risks and opportunities that change what clients and internal teams do next,