The Support Agent is responsible for executing daily tasks assigned by the Support Department Manager within the customer service space, including General Reception, Incoming Communication, and Outgoing Communication. The role involves providing outstanding service and assistance to
Responsibilities Develop and maintain quality objectives and measures for the effectiveness of sales and service in line with best practices Setup management-approved key metrics and monitor performance on each metric Ensure continuous improvements on the evaluation
O’Two Hotels is seeking a polished and highly responsive Telephone Operator to manage incoming calls, internal requests, guest messages and communication flow across Terra by O’Two and Mar by O’Two. This role is the invisible switchboard of